Shipping & Returns
We ship worldwide.
FLAT RATE SHIPPING COST
10 EURO FOR EUROPEAN UNION
15 EURO FOR USA AND CANADA
25 EURO FOR ASIA, SOUTH AMERICA, EUROPE OUTSIDE EUROPAN UNION
EUROPEAN VAT (VALUE ADDED TAX)
All our shipments outside the European Union are net of VAT. 22% of price on website will be automatically deducted upon checkout. Please note you are responsible for payment of all taxes on receipt of the parcel in accordance with the laws applicable in the destination country. All our orders for shipment within the European Union (Germany, Latvia, Austria, Lithuania, Belgium, Luxembourg, Bulgaria, Malta, Cyprus, the Netherlands, Denmark, Poland, Spain, Portugal, Estonia, the Czech Republic, Finland, Romania, France, the United Kingdom, Greece, Slovakia, Hungary, Slovenia, Ireland, Sweden, Italy) are inclusive of VAT charged at the rate applicable on Italian territory.
ALBY Srl offers delivery with the following delivery periods:
- Within three working days for the European Union except in exceptional circumstances,
- Within six working days for destinations outside the European Union, except in exceptional circumstances
You can check the status of your order by signing into your account and going to the order history page.
An order placed on a Saturday, Sunday or public holiday will be confirmed and processed on the next working day thereafter.
Alby Srl shall use its best efforts to guarantee the delivery times stated at the time your order is placed.
Where a parcel is not received within the stated time, the matter is investigated with the carrier; this may require up to ten (10) working days.
Where the order is not received within 30 days, for any reason other than force majeure , any sale will be cancelled and Customer refunded.
if you are non satisfied with your order you may return it for the full refund.
To return please email us firstname.lastname@example.org, indicate the order number and the reason for return.